Terms & Conditions

Fresh Day Cleaning Services LLC

Effective Date: 12/01/2025

Welcome to myfreshday.com (the “Website”), operated by Fresh Day Cleaning Services LLC (“Fresh Day,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our Website and services. By accessing this Website or booking services with us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website or services.

1. Services

Fresh Day Cleaning Services LLC provides residential cleaning services, including but not limited to regular cleaning, deep cleaning, move-in/move-out cleaning, and related home cleaning services. Service availability, pricing, scope of work, and scheduling are subject to confirmation at the time of booking.

2. Booking, Scheduling, and Cancellations

Appointments may be scheduled online, by phone, or in person. We reserve the right to reschedule appointments due to weather conditions, safety concerns, staffing availability, or unforeseen circumstances. Cancellation and rescheduling policies will be communicated at the time of booking or in appointment confirmations.

3. Customer Responsibilities

By booking a service, you agree to provide accurate contact and address information, ensure reasonable and safe access to the property, secure pets during the service, and inform us of any special conditions, hazards, or fragile items. Fresh Day is not responsible for damage caused by undisclosed hazards or unsafe conditions.

4. Payments

Payment terms will be communicated prior to or at the time of service. Payment may be required before or after service depending on the service type. We do not store full credit card numbers. Payments may be processed through third-party payment providers. Failed or late payments may result in service suspension.

5. SMS & Communication Consent

By providing your phone number and booking services with Fresh Day, you consent to receive transactional text messages, including appointment confirmations, reminders, schedule updates, arrival notifications, and customer support communications.

No marketing or promotional messages are sent without separate explicit consent.

You may opt out of SMS messages at any time by replying STOP.

For help, reply HELP or contact us at info@myfreshday.com.

Message and data rates may apply.

6. Website Use & Intellectual Property

All content on this Website, including text, images, logos, and graphics, is the property of Fresh Day Cleaning Services LLC or its licensors and is protected by applicable intellectual property laws. You may use the Website for personal, non-commercial purposes only. Unauthorized use of Website content is prohibited.

7. User Submissions

If the Website allows form submissions, messages, or comments, you agree that any content you submit will not be unlawful, misleading, offensive, or infringing on the rights of others. We reserve the right to remove content at our discretion.

8. Third-Party Links

Our Website may contain links to third-party websites. Fresh Day is not responsible for the content, policies, or practices of third-party sites. Accessing third-party websites is at your own risk.

9. Disclaimer

The Website and its content are provided on an “as is” and “as available” basis. We make no guarantees regarding uninterrupted access, accuracy, or completeness of Website content.

10. Limitation of Liability

To the maximum extent permitted by law, Fresh Day Cleaning Services LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or services. Nothing in these Terms limits liability where such limitation is prohibited by law.

11. Privacy

Your use of the Website and services is also governed by our Privacy Policy, available at:

https://myfreshday.com/privacy-policy

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website or services constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

14. Contact Information

Fresh Day Cleaning Services LLC

Email: info@myfreshday.com

Phone: (630) 228-6005

Website: myfreshday.com